1 reviews | Active since Jan 2019
If I could give -1 stars I would.
I was at Mooirivier Mall's total sports at about 16:00 today. I picked up clothing for me and my partner. I wanted to pay with his account card ( I have done so numerous times in the past ) I had his full permission - his account card, his ID everything. The ladybat the counter very nicely told me that she just had to check with her manager if I am allowed to purchase the items with his card. I said no problem and waited patiently, as I have done this 1000 times already. The manager came to me didn't greet me nothing. He handled me as if I was a ******** and said I am not allowed to purchase my items (the items were about R400). I nicely asked whyband he just started interrogating me. He asked me where my partner was and I told him that he was at work. Me and my partner both work so I just quickly slipped out of work because I needed a few essential items - my partner could not join me as he works from 7AM - 7PM everyday. I said he could call my partner and he just got more rude by the second. As I tried to explain he just said a blunt no and turned around and walked away. This is umacceptable. The managers cutomer service was absolutely horrible. He made such a scene that everyone who was in the shop probably think that I am a ******** now. The helpers in the shop is supposed to look up to their manager.
