"I WAS your customer"
<p>I had a terrible experience at Totalsports. I went looking for my favorite sportsteam's new jerseys and the staff there have no idea what customer service is. EVERYONE ignored me, and when I approached someone, they brushed me off by saying they don't know when they will get the jerseys. They did not offer to find out or order for me, in fact the guy said he doesn't do the orders.</p> <p>All of this happened while it sounded like a party was underway in the back office. You could hear screaming and laughing from the shop floor.</p> <p>A lady then came in and all the staff on the floor rushed to her. It made me feel like they underminded me or my spending potential.</p> <p>Anyway... I just bought two jerseys valued at R1800 at Cross Trainer and I was treated with 100x more respect.</p> <p> </p> <p>Clearly you guys at Totalsports are making bags and bags full of money, and you don't need mine.</p> <p>In any case... "I was your customer..." NEVER AGAIN</p> <p> </p>
Good day Albert Jones
We’re so sorry to hear you had a bad experience in our store! This definitely isn’t what we want to hear, and we’ll be sure to address the issue to ensure this doesn’t happen again. We’ve passed your details on to the manager, who will get in touch with you directly.
Thanks,
The Sports team
Good day Albert Jones
We’re so sorry to hear you had a bad experience in our store! This definitely isn’t what we want to hear, and we’ll be sure to address the issue to ensure this doesn’t happen again. We’ve passed your details on to the manager, who will get in touch with you directly.
Thanks,
The Sports team
