TG
Thembeka G
1 reviews | Active since Dec 2022
23 Dec 2022, 13:40
I need My money back from totalsports
I opened the account at totalsports 3 yrs back and they subscribe me for a club magazine so I've been paying but I didn't received any magazine, I noticed this year August when I ask for mini statement and I ask for my refund and they refused so my money is gone for nothing
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Replies (4)
Totalsports's replyOfficial
24 Dec 2022, 03:35Good morning Thembeka, thank you for reaching out to us via HelloPeter. No additional subscriptions or add-ons are loaded to an account without the account holders acknowledgement or request. Please private message us your TFG Account or Card Number & we'll have Customer Services confirm when this was done & ensure that the subscription is cancelled.
Totalsports's reply24 Dec 2022, 03:35
Official
Good morning Thembeka, thank you for reaching out to us via HelloPeter. No additional subscriptions or add-ons are loaded to an account without the account holders acknowledgement or request. Please private message us your TFG Account or Card Number & we'll have Customer Services confirm when this was done & ensure that the subscription is cancelled.
TG
Thembeka G's updateReviewer Update
24 Dec 2022, 13:05I did cancel the club magazine now but I need my money back for previous months that I paid, remember I've been paying that magazine since I open the account and I have 3yrs with my card , refund me please that a lot of money
TG
Thembeka G's update24 Dec 2022, 13:05
Reviewer Update
I did cancel the club magazine now but I need my money back for previous months that I paid, remember I've been paying that magazine since I open the account and I have 3yrs with my card , refund me please that a lot of money
TG
Thembeka G's updateReviewer Update
24 Dec 2022, 13:14The sad part is I've been calling everymonth and the matter is not solved till today I did call yesterday and the lady said to me I won't get my money back WHY
TG
Thembeka G's update24 Dec 2022, 13:14
Reviewer Update
The sad part is I've been calling everymonth and the matter is not solved till today I did call yesterday and the lady said to me I won't get my money back WHY
Totalsports's replyOfficial
26 Dec 2022, 01:31We're sorry to hear Themebeka. Do you have any of the CS reference numbers for the times when you called to cancel?
Totalsports's reply26 Dec 2022, 01:31
Official
We're sorry to hear Themebeka. Do you have any of the CS reference numbers for the times when you called to cancel?