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Nadia A
1 reviews | Active since Aug 2021
20 Oct 2021, 21:57
Horrible service
Unhappy with my first official pair of running shoes,2 weeks after my warranty expired,I notice that the stitching has came lose,and the shop where I bought it,recommended me to glue my ASICS 😳😳I have worn the shoe for 5 times….ASICS just lost a regular customer,and you call this a Top of the range Running shoe …never ever again.they advice me to clue the shoe😑. A top of the range running tekkie # ASICSkeyano
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Replies (4)0
Replies (4)
Totalsports's replyOfficial
21 Oct 2021, 06:48Good morning Nadia, we're sorry to hear that you had issues from your pair of Asics running shoes. Please could you confirm if you purchased them at the Tygervalley Totalsports store, when you purchased them & if you have the receipt for the purchase. Please also confirm who advised you to glue them - as this is not information that the Totalsports team should be giving.
Totalsports's reply21 Oct 2021, 06:48
Official
Good morning Nadia, we're sorry to hear that you had issues from your pair of Asics running shoes. Please could you confirm if you purchased them at the Tygervalley Totalsports store, when you purchased them & if you have the receipt for the purchase. Please also confirm who advised you to glue them - as this is not information that the Totalsports team should be giving.
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Nadia A's updateReviewer Update
23 Oct 2021, 13:52Hi totalsports,unfortunately this is the info that The Tygervalley branch manager And the Area-operational manager gave me.,they didn’t even assess the product ,or look at the Item,they just Roald me its out of their control and my warranty has expired,nothing else they can do,I have to go buy Clue ,or fix it at a Barksole .my case number is the following : CS-428782
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Nadia A's update23 Oct 2021, 13:52
Reviewer Update
Hi totalsports,unfortunately this is the info that The Tygervalley branch manager And the Area-operational manager gave me.,they didn’t even assess the product ,or look at the Item,they just Roald me its out of their control and my warranty has expired,nothing else they can do,I have to go buy Clue ,or fix it at a Barksole .my case number is the following : CS-428782
Totalsports's replyOfficial
25 Oct 2021, 08:50Thank you Nadia. We're looking into this with the Area Manager & they will be in touch with you to assist further.
Totalsports's reply25 Oct 2021, 08:50
Official
Thank you Nadia. We're looking into this with the Area Manager & they will be in touch with you to assist further.
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Nadia A's updateReviewer Update
27 Oct 2021, 03:49Thank You,!!!
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Nadia A's update27 Oct 2021, 03:49
Reviewer Update
Thank You,!!!