MA
Matthew A
1 reviews | Active since Jun 2019
27 Jun 2019, 11:48
Horrible online store
Horrible service. I ordered a Springbok players jersey almost 2months ago. Preordered and still haven't received it. When going in to the store where I requested delivery the online store had no trace of my order even though I had a confirmation of payment and order number. Very disappointed. This was a very expensive item and I feel like canceling but I want my item.
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Replies (2)
Totalsports's replyOfficial
01 Jul 2019, 14:30 We’re sorry to hear about this, we can imagine your frustration! We’ve passed your feedback on to the team who will be looking into this. They will be in touch with you as soon as possible to assist. Thanks, The Sportscene team
Totalsports's reply01 Jul 2019, 14:30
Official
We’re sorry to hear about this, we can imagine your frustration! We’ve passed your feedback on to the team who will be looking into this. They will be in touch with you as soon as possible to assist. Thanks, The Sportscene team
MA
Matthew A's updateReviewer Update
04 Jul 2019, 13:38Went into store to track my order almost two weeks ago. Still no contact from any management staff besides this automated response. Worst service I've ever experienced. Total sports and sports scene online have no idea what customer service is. I urge everyone to shop somewhere else. Its been almost two months and still ZERO response on my order
MA
Matthew A's update04 Jul 2019, 13:38
Reviewer Update
Went into store to track my order almost two weeks ago. Still no contact from any management staff besides this automated response. Worst service I've ever experienced. Total sports and sports scene online have no idea what customer service is. I urge everyone to shop somewhere else. Its been almost two months and still ZERO response on my order