SM
Sibongile M
1 reviews | Active since Oct 2019
07 Nov 2020, 07:53
Horrible Customer Service
On the 04-11-2020 I visited the Hatfield store (Total Sport). When I got there I realised that their items on were sale. I decided to buy a pair of Nike sneakers which was advertised @R469. When I got to the till the guy who is supposedly the Manager, said the sneakers are now at R799 so I must pay R799. I refused a they were advertised R469 and there wasn't only 1 pair but like 5 pairs. They were all marked R469. I told the manager that as per CPA, customer is legible to pay what they see. He took the box and said well you won't get these sneaker. I must say the service is terrible and horrific.
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Replies (1)Totalsports's replyOfficial
07 Nov 2020, 08:27Good morning Sibongile, thank you for sharing your experience with us. We are looking into this with our Area Manager & Store Manager, and our team will contact you with feedback.
Totalsports's reply07 Nov 2020, 08:27
Official
Good morning Sibongile, thank you for sharing your experience with us. We are looking into this with our Area Manager & Store Manager, and our team will contact you with feedback.
