BK
Bongiwe K

1 reviews | Active since Jun 2018

26 Jan 2022, 09:30

GUGU TOTAL SPORT

Dear head office I went to one of your stores at the Pavilion shopping mall( westville) to purchase a cellphone. you assistants on the floor were not kind or helpfull at all! I actually found her to be a little rude - GUGU is her name. you need to train your people on the floor on how to manage customers, yesterday I chose to come spend my hard earned money at your store only to be mistreated . you need to do better please.

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Replies (1)
Totalsports
Totalsports's reply26 Jan 2022, 09:40
Official
Good morning Bongiwe, thank you for taking the time to share your experience with us. We're sorry that our team in-store were not helpful & rude to you. We've asked our Area Manager to look into this & to contact you to assist further.