Great service of all time at Totalsports

For many many years before this branch opened after the July looting in KZN.I was very heart sore when i thought of staff here losing their jobs and heard later they moved premises and located them in same street..was so happy. I had been a customer of The Foschini Group dating back when i started work at my Eastern Cape province in Mthatha in the late 80's. My main reason for this store was running shoes as they stocked my best brand..even staff at my work who visited the store would be asked of my whereabouts if the staff here had not seen me for a while.I would explain to my fellow colleague totalsports over the years in town and some other branches closer for me not to travel stock lifestyle shoes of my brand which do not meet my running ones and at the same time understamding their target market over the years Little did i know any running shoe am looking for in the market i can let them know which one & order via them fit it there when it comes and collect it there..because i was buying online directly from the brand store..no frills because our running shoes wear & tear after some kilometres.What i liked most was they do not just sell..they are sort of coached or or so to know the product & sell its benefits..i proved by having googled the shoe ..features and reviews and they would give same info...my trust got built here. What also struck me most here they live their brand..i forgot the manager's name but you would not tell..he's not a sitting one..always on the floor helping customers and this is a very busy branch. I thank the friendly service of the staff including their security at the door who greets and direct you to a department you are looking for ..over the years even those i bump to that had been transferred to other branches of Totalsports or left the company they have not changed & stoll recognise me wearing a mask or not. I also thank Totalsports as a whole for playing a role in sponsoring some races around the country & happy to see staff promoting such..