GREAT SERVICE

<p>On 16/03/2017 @ 18H 45 I visited Total Sports Paarl Mall to exchande a pair of rugby boots for another pair. even arriving 15 minutes before closing time the staff of Jaden and David were friendly and helpfull. It never seemed that they were in a rush to serve us in order to close on time. They were helpfull and assisting the entire time. When trying to refund the one pair of boots for another there was a problem on their system. They were appologizing the entire time even if this was not their fault. They were not in a rush and tried to resolve the problem. we spoke to the mannager of the store Elzaan at 19H30 where she kindly assisted in resolving the problem, also never trying to hurry it off as it was past closing time.</p> <p>At the end the issue was resolved and I left a very happy and satisfied customer. These glitches occur in any business which is fine, my satisfaction in the matter is from how the staff assisted in resolving the matter and the friendly attitude.</p> <p>Compliments to Total sports Paarl mall for the wonderfull service. The manager and the staff is a prime excample of customer care.</p>