1 reviews | Active since Oct 2013
Great help and service
My mom bought me a Polar Loop at the Matlosana Mall in Klerksdorp, as I could not find one in Polokwane (Sale stock). However the battery was faulty and drained within 2 hours. I took it to the Mall of the North branch and explained the situation to them. I did not have the slip with me and my mom lost it. The Polokwane branch contacted the Matlosana branch, who gladly assisted them and sent a copy of the slip via email. Mall of the North phoned me and said that I could come back and hand in my Loop for repairs. They sent it away and after a week I was informed that I can come and collect my product. It was repaired with no extra costs. Great service from both branches and thank you for assisting me!!!
Thanks for your positive feedback! We'll be sure to pass it on to the team.
Hope to see you in store again soon,
The Sports Operations team
Thanks for your positive feedback! We'll be sure to pass it on to the team.
Hope to see you in store again soon,
The Sports Operations team
