Great customer service

<p>I was very disappointed at first when I bought a Fitbit watch and later found out that the sales rep gave me the wrong information about it. When I went back to return it, the lady on duty told me I was unable to do so.</p> <p> </p> <p>After sending an email complaining about this I received a phonecall from the store manager, Lindy Finisa, who apologised and offered to resolve the issue.</p> <p> </p> <p>Thanks to Miss Finisa I was able to exchange my watch with no issues. What a pleasant lady and good example of how to deal with customers and complaints.</p> <p> </p> <p>Well done!</p>