LF
Lucian F

1 reviews | Active since Apr 2021

24 Nov 2022, 22:32

Good staff, poor attention to detail

Bought a world cup jersey a few days ago from another store and took it to Totalsports Fourways to print a players name and number on, the number is not centred and was definitely not measured. I was told it would be done quickly and I declined and said as long as it is done correctly I am happy to leave the jersey with them and return at a later stage.

The service was good, staff was welcoming but the final product has left me embarrassed to wear the product that I saved up all year for.

0
Replies (1)
Totalsports
Totalsports's reply30 Nov 2022, 20:53
Official
Good evening Lucian, thank you for reaching out to us via HelloPeter. Firstly, our apologies for the delay in coming back to you. We've escalated this through to our team that oversees the in-store customisation to look into & assist further.