DD
Daniel D

1 reviews | Active since Sept 2010

12 Apr 2015, 20:00

***** pleaded and acc opened.

Poor response from TFG. Forensic Department<br> <br> Account Opened - Total Sports <br> Acc Number: ***<br> <br> Daniel Dekker<br> I.D Number: ***<br> <br> Total Sports Forensic Department<br> Tel: ***<br> Fax: ***<br> Total Sports Reference: Miss C Jephthah<br> <br> Dear Munnik & Basson DaGama & Foschini<br> <br> I have filled in a Dispute form with regards to a Account which was opened *******ly and ********ly. <br> <br> Total Sports Forensic Department, Co-Ordinator, Mr Angelo Davis advise accordingly that Your company should do a proper investigation into this matter. <br> <br> Calling the TFG group, I get improper un knowledgeable agents that doesn't understand a damn word I say and yet they chew bubble-gum and speak in there own language whilst I'm on hold for almost 14 minutes!<br> <br> I have NOT opened this account and I request further investigation. They indicated this account was sold after it was handed over to multiple agencies and extensive tracing tool's.<br> <br> I don't care what is being said,I want to know who made these purchases!<br> <br> I would like to see the purchases made on behalf of me and the application form that was filled in. Why can't these forms be presented to me??<br> <br>

0
Replies (1)
Totalsports
Totalsports's reply13 Apr 2015, 07:25
Official
Hello MrDek,

Thank you for bringing this to our attention. We can understand your frustration and will immediately escalate this matter for urgent attention to our Forensics department this morning.

Your patience and understanding is appreciated.

Kind regards

Totalsports Customer Care