TN
Thuthukani N
1 reviews | Active since Aug 2019
14 Aug 2019, 17:21
False pricing on sneakers at totalsports
Last month i bought sneakers at their branch in Kollonade mall in PTA. The shoes were advertised at R384-+ but i had to pay R699 for them. Remained calm and figured it’s just an issue they forgot to remove the price tag etc so i took the shoes not wanting to cause a scene though i had every right to. Went back the following day and the same shoe was back on display with the exact same price tag. Even took a picture of the shoe and sent it to them on the SM accounts and zero response till this day. I definitely don’t recommend them.
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Replies (2)
Totalsports's replyOfficial
15 Aug 2019, 16:17Thank you for bringing this to our attention, we can understand your frustration. We apologise for the confusion and any inconvenience caused. We have passed your feedback on to the Area Manager who will be in touch with you to assist.
Regards,
The Totalsports team
Totalsports's reply15 Aug 2019, 16:17
Official
Thank you for bringing this to our attention, we can understand your frustration. We apologise for the confusion and any inconvenience caused. We have passed your feedback on to the Area Manager who will be in touch with you to assist.
Regards,
The Totalsports team
TN
Thuthukani N's updateReviewer Update
03 Sept 2019, 17:06Thank you very much for your help, was assisted with ease and received full refund for the extra money charged.
TN
Thuthukani N's update03 Sept 2019, 17:06
Reviewer Update
Thank you very much for your help, was assisted with ease and received full refund for the extra money charged.