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Samukelisiwe N

1 reviews | Active since Aug 2023

21 Aug 2023, 08:52

Extremely bad client saving of my life

Extremely bad client experience I got yesterday 20/08/23 @ Totalsports in Vryheid Got gym gym gloves for R179 it rang R279, a R100 extra. Noticed on the slip as I was about to leave the store, took my matter to floor sales guy who assisted me to pick the gloves he told me it’s either or I return them and take them for the higher price as that’s the original price. ****ed as I was I went back to the cashier to credit back the item I explained why, she called her Sup whom didn’t even bother to apologise for the inconvenience and waisting my time. When crediting me back I had to wait for about 30 min as they sent the floor guy to run around the whole of Vryheid town to get some change, still to apology or what’s so ever instead the Sup lay on the cash desk unbothered. I had to excuse myself as I had to run to another store before it closes, I came back few minutes later to get my cash back. It was a little quarrel to get my original slip back also, they kept asking if I need it. I’ve never been so ****ed in my life, I left the store holding tears

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