bM
boitumelo M

1 reviews | Active since Oct 2016

07 Dec 2022, 18:10

Excellent customer complaints resolution.

Can we just take a moment and applaud Totalsports Mamelodi Crossings Area Manager by the name of Eunice. She always resolves customers complaints with such calmness and respect. I really appriciate how she always assist me whenever I encounter some difficulties with this particular store. I just wanted to express my appreciation and say big ups to you and keep up the good work. Your care for customers is one of particular reasons why I keep coming back to this store, I truly hope this reaches you and you know that your actions dont go unnoticed.

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Replies (1)
Totalsports
Totalsports's reply08 Dec 2022, 07:24
Official
Good morning Boitumelo, thank you for sharing your experience & feedback with us. We love hearing when our team go above & beyond for our customers. We've shared your review with Eunice, as well as her Operations Managers to ensure that she is acknowledged. Please don't hesitate to contact us should your experience ever change.