DO NOT BUY Electronic Good at Totalsports - Ridiculous Policy on Returning Electronic Goods

<p>I purchased a (pretty pricey) Polar M600 Fitness Smart Watch at Totalsports on Sunday, 22/01/2017. I was very excited to use my new Android Wear device, only to discover that the device was defective in that the mic on the device does not work as it should (initially it seemed not to work at all, until i discovered I had to shout into the device with my lips actually touching it). I didn't think much of it because I assumed that Totalsports would refund my money or replace the device immediately, as it is defective and I was to return it the next day.</p> <p> </p> <p>So the next day (Monday, 23/01/2017), off to Totalsports I went, watch and receipt in hand, only to be told that they WILL NOT replace the device without it being sent off for up to two weeks to be tested by their technical department.</p> <p> </p> <p>Now, besides this being a complete pain in the behind, I am pretty sure that it's against (or at least in a grey area of) the CPA. I brought the defective device back in just over 24 hours of buying it (I'd say that's within 6 months of purchase). If the device was to be repaired I could understand this logic but since I bought the (R5499!) watch just a day prior I will not accept a repaired device. Also, now I have to suffer the (albeit small) inconvenience of having to drive back to a mall, off my usual route to work or home. Why should I have to be without the device I bought for up to two weeks because of manufacturer defects? That quarrel is between the Totalsports and the manufacturer. I purchased what I thought was a non-defective device that I can use now and I would like to use it NOW. </p>