Disrespectful Service from Staff at Total Sport Bellville

I am writing to formally express my disappointment with the service I received at the Total Sport store in Bellville.

During my visit to open an account, I was assisted by a staff member named Inam. Unfortunately, her conduct was unprofessional and disrespectful. She made a remark suggesting that I might not understand her, and the tone in which she spoke was condescending and undermining. When I sought clarification, rather than offering assistance, she maintained a dismissive attitude.

I requested to speak with the manager, who was present at the time. Despite raising my concerns in his presence, Inam continued to be rebellious and unapologetically rude, showing no regard for the seriousness of the situation.

This experience left me feeling disrespected and undervalued as a customer. I believe that all customers deserve to be treated with courtesy and professionalism, and I hope appropriate steps will be taken to ensure that such behavior is not repeated.

I would appreciate it if this matter could be investigated, and I look forward to your response regarding how it will be addressed.