HO
Hennie O
1 reviews | Active since Oct 2019
22 Dec 2020, 08:58
Disappointing Totalsports
Ive received such disappointing service from purchasing something online. Order was placed and paid on the 27th November 2020
The parcel is with the courier since 28th November 2020
Ive logged several calls with the customer services center
They keep on saying they will sort out my order asap but again its one week later and no feedback from them.
Ive requested a refund. I didnt buy something to only get it in months. This was my first and last purchase with totalsport. Please for effective and effecient service rather go to a branch.
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Replies (2)
Totalsports's replyOfficial
22 Dec 2020, 09:03Good morning Hennie, thank you for sharing your experience with us. Please DIRECT MESSAGE / PRIVATE MESSAGE us your P order number & cellphone number. If the Customer Services agents provided a reference number when you spoke with them, please provide those details for us to.
We will look into where your order is & the status of your refund request.
We will look into where your order is & the status of your refund request.
Totalsports's reply22 Dec 2020, 09:03
Official
Good morning Hennie, thank you for sharing your experience with us. Please DIRECT MESSAGE / PRIVATE MESSAGE us your P order number & cellphone number. If the Customer Services agents provided a reference number when you spoke with them, please provide those details for us to.
We will look into where your order is & the status of your refund request.
We will look into where your order is & the status of your refund request.
Totalsports's replyOfficial
23 Dec 2020, 07:02Good morning Hennie, our Customer Services & Online Shopping teams are currently looking into your order & will provide feedback on the quickest resolution possible.
Totalsports's reply23 Dec 2020, 07:02
Official
Good morning Hennie, our Customer Services & Online Shopping teams are currently looking into your order & will provide feedback on the quickest resolution possible.