LD
Londiwe D
1 reviews | Active since Jan 2018
25 Nov 2020, 17:45
Customer's service is not even there!
Eh, totalsports springs mall!stood there for like 30min ,when I wanted to buy a phone!the guys who was packing Black Friday shoes asked someone to get us a phone after 30min of waiting we finally go and ask the guys at tillpointsof what's happening. They had no clue what we were waiting for! So basically we don't have a phone ,nobody was willing to help!
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Totalsports's replyOfficial
25 Nov 2020, 17:51Hi Londiwe, thank you for sharing your experience with us & for bringing this to our attention. We have escalated this to the Area Manager to look into the level of service. On behalf of the team in-store, please accept our sincerest apologies.
Totalsports's reply25 Nov 2020, 17:51
Official
Hi Londiwe, thank you for sharing your experience with us & for bringing this to our attention. We have escalated this to the Area Manager to look into the level of service. On behalf of the team in-store, please accept our sincerest apologies.