TK
Thereso K
1 reviews | Active since Aug 2015
27 Jan 2021, 17:32
CONTINUOUS UTTER BULL**** SERVICE
I am further utterly disgusted service.
Typing this as I stand in your Mall of Africa store.
I am must get here explain my story, stand and wait for a good 20 minutes waiting for the ladies in store to search for this shoe?!
Like do you guys even give a damn about how frustrated I feel and how dealing with you is utter *******. Like can you not at least get one thing right?! This blaady unacceptably.
I am a single mum with a 4 year old waiting for me at home and I have to go through this.
This is extremely unacceptable and utterly disrespectful on every level. This honest is just bull****.
Helpful (0)
Replies (3)0
Replies (3)
Totalsports's replyOfficial
28 Jan 2021, 07:39Good morning Thereso, We're sorry to hear that you are unhappy with the service that you received in the store. We've shared your message with the Customer Services team who are handling your case & the Area Manager for the Mall of Africa store. The team will provide feedback to you as soon as they have more information on the complaint.
Totalsports's reply28 Jan 2021, 07:39
Official
Good morning Thereso, We're sorry to hear that you are unhappy with the service that you received in the store. We've shared your message with the Customer Services team who are handling your case & the Area Manager for the Mall of Africa store. The team will provide feedback to you as soon as they have more information on the complaint.
TK
Thereso K's updateReviewer Update
10 Feb 2021, 12:12Can you just stop with the run around it poor utter ******* service and get me the shoe I wanted???? Like in the entire ****ery?????
TK
Thereso K's update10 Feb 2021, 12:12
Reviewer Update
Can you just stop with the run around it poor utter ******* service and get me the shoe I wanted???? Like in the entire ****ery?????
Totalsports's replyOfficial
10 Feb 2021, 12:30Good afternoon Thereso, thank you for the message. Our Customer Services team are currently looking into the status of the transfer of the shoe from our Nelspruit branch to Mall of Africa. They will contact you telephonically as soon as they have feedback. We apologise for the delay .
Totalsports's reply10 Feb 2021, 12:30
Official
Good afternoon Thereso, thank you for the message. Our Customer Services team are currently looking into the status of the transfer of the shoe from our Nelspruit branch to Mall of Africa. They will contact you telephonically as soon as they have feedback. We apologise for the delay .