ZB
Zika B
1 reviews | Active since Aug 2012
15 Oct 2019, 10:32
Complaint on a complaint
This is a complaint on a complaint!! I bought Saucony tekkies on line a few months ago, which I only wear casually. Unfortunately the printing on the tekkies are peeling off. I sent the servicing department pictures, and Joanette de Statler and Pearl Sithole acknowledged the complaint. This was more than a week ago... NO FEEDBACK SINCE. When I follow up, they just refer it to another department. So when will this be sorted out????
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Totalsports's replyOfficial
30 Oct 2019, 10:10Thank you for bringing this to our attention. We’ve passed your feedback on to the team who will be addressing this issue immediately. We will be in touch with you as soon as possible to discuss the outcome of this situation. Thanks,The Totalsports team
Totalsports's reply30 Oct 2019, 10:10
Official
Thank you for bringing this to our attention. We’ve passed your feedback on to the team who will be addressing this issue immediately. We will be in touch with you as soon as possible to discuss the outcome of this situation. Thanks,The Totalsports team