NM
Ncumisa M
1 reviews | Active since Jul 2012
06 Oct 2015, 12:46
Cellphone claim
I am so ****ed off at totalsport in prominade i have been trying to get hold of them. about an cellphone insurance claim, we sent all the documents on the 25th of september 2015, they said there were going to phone us,within a week with regards to the insurance we have been waiting and nothing today, i have been phoning but i cannot seem to get through, i bought the cellphone for my husband on my account, please just ask the person at total sport to please move they ass and inform us with the fu#$% is happening with the insurance claim,
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Totalsports's replyOfficial
06 Oct 2015, 15:17Hello Ncumisa1986,
Dear Ncumisa1986
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Dear Ncumisa1986
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Totalsports's reply06 Oct 2015, 15:17
Official
Hello Ncumisa1986,
Dear Ncumisa1986
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Dear Ncumisa1986
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.