iI
ingrid I

1 reviews | Active since Jun 2016

02 May 2017, 15:53

Can't be bothered attitude has ruined a birthday surprise. So disapointed.

<p>We went to Totalsports Eastgate to find any kind of All Blacks fan gear. We found a Red shirt and a Grey Jacket but needed them in 3XL. The staff member who assisted us, called the Sandton branch and found 1 3XL in each item and promised me they'd be sent to the Eastgate branch. </p> <p> </p> <p>Now a week later and the person who originally helped us has gone AWOL and the staff that are left couldnt care less. And as it turns out there is no 3XL stock anywhere. </p> <p> </p> <p>I can't stress how disgusted I am. Thank you for lying.</p> <p> </p> <p>Thank you for being so appethetic you make a sloth look like a crack head. </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>

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Replies (1)
Totalsports
Totalsports's reply03 May 2017, 12:01
Official

Good day Ingrid Bester

We’re so sorry to hear you had a bad experience in our store! This definitely isn’t what we want to hear, and we’ll be sure to address the issue to ensure this doesn’t happen again. We’ve passed your details on to the manager, who will get in touch with you directly.

Thanks,

The Totalsports team