Bloemfontein middestad

Good day I Pulane Nakane I am truly disappointed on how Totalsports handled the matter regarding my account, I made a deposit on the 8th of April 2020 to the account number they send to me and month later my account was not updated until today. I logged a call to headoffice regarding this matter and with no luck they told me my payment is not reflecting on their system and I embarked on the journey to nearest branch, what they told me there is that there is abselutly nothing they can do with this matter as it only in the hands from headoffice staff...During Corvid19 I received no payment holiday like most of the people so paying monthly installment was part of my obligation.That R450.00 deposit I made I need it back or you must update my account as our agreement.