Bad services like hell

Experience at total sport sport zevenwacht was bad like hell I spoke to z who help me with a tekkie on the 27th of December 2020 i left my nr and my husband's nr he neva phone me back i went to the store on 15th jan 2021 he said the tekkie will be there the monday i phone m answer the phone and told me z only order the tekkie monday the monday the tekkie will come from durbanville I went today 22 jan they say the tekkie is in Atlantis bad service who can i phone to speak to in the tfg group bad service