BAD SERVICE WITHOUT RESPONSE

GOOD MORNING <br> <br> I am reporting a recent incident with Totalsports Somerset Mall, I received a wonderfull birthday gift 5 months ago (December 2014), I had it for 3 months, took excellent care of it, before the nightmare started. I locked my tablet and when wanting to unlock it, it went blank I waited a week before reporting it as I still had hope that it would switch on. on the 1st of April 2015 I sent it to the store in original packaging and slip, they told me they will send it in for repair, however it is now 31/05/2015 and I had no feedback what so ever, I don't know where my tablet is, I don't know whats happening, nobody seems to care and im without a tablet and a R2000 because that's what it cost though it being a gift.