Bad Service Total Sport Centurion Mall(Masesi)

I went to total sports centurion mall 31 Jan 2024 @ 12:19 did payment with Markham card then I saw some sneakers I liked en wanted to buy them, they say no they can't help me my card is damaged I can't purchase those sneakers then I ask for my refund, they call their head office by the lady of Catherine she so rude, even in store Masesi was so negative when talking to customers. The service that we get from that store is so bad I will NEVER buy from that store anymore