Bad Service at Total Sport Cape Gate

On the 07 January 2015 at circa 15:30 I went the total sport store Cape Gate Mall to purchase a cap and to enquire about opening an account. I identified the Cap however it was placed on a location I was not able to reach. For this reason I asked one of the sales ladies by the name of Megan to assist. She responded to me with a very bad attitude and told to go look and find the price by myself. It took a long argument for the sales person to want to assist me as I strongly insisted that she needs to assist. Fortunately another sales person went to the back sore room and find a price from a similar cape. I was not happy about the service and requested to see the store manager and the lady who refused to helped claimed to be the manger. She refused to help me logged a complained and called me names such as I am mad, crazy, and swearing telling telling me she does not care how I feel. She refused to give me her full names. She told me to use google to find out how to logged a complain. The number *120*807# that saw at the sore did not have Cape gate store listed. . I subsequent left the store in anger and disappointment an purchase the cape a Edgars