LM
Leloh M
1 reviews | Active since Nov 2022
30 Nov 2022, 16:41
Bad service
I went to Totalsport on Monday, ask the lady who was wearing a Lakers t-shirt to help me with size of takkies. With an attitude she took the takkie check the size and gave it back to me,’ she went to the back at the office not at stock room, I stand there for 5 min waiting for her to come back she never, I had to wait for the guy who was helping other to finish then help me. She has a bad attitude for customer, if she’s a manager you lead by example I was so annoyed and disappointed for her service
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Replies (3)
Totalsports's replyOfficial
30 Nov 2022, 20:33Good evening Leloh, thank you for reaching out to us via HelloPeter. We're sorry to hear that our team in-store did not provide good service or assistance. Please could you confirm which Totalsports store you visited?
Totalsports's reply30 Nov 2022, 20:33
Official
Good evening Leloh, thank you for reaching out to us via HelloPeter. We're sorry to hear that our team in-store did not provide good service or assistance. Please could you confirm which Totalsports store you visited?
LM
Leloh M's updateReviewer Update
01 Dec 2022, 17:17Totalsport Newcastle mall
LM
Leloh M's update01 Dec 2022, 17:17
Reviewer Update
Totalsport Newcastle mall
Totalsports's replyOfficial
01 Dec 2022, 17:24Thank you Leloh. We've escalated this through to the Area Manager who oversees the store. They will be in touch with you within the next 24-hours.
Totalsports's reply01 Dec 2022, 17:24
Official
Thank you Leloh. We've escalated this through to the Area Manager who oversees the store. They will be in touch with you within the next 24-hours.