Bad service

Totalsports Canal walk - we standing 1st in the line and the one cashier keeps on calling the customer behind me and telling me she is not able to assist until I asked what the problem is and only then they helped me with my return.

A cashier named Jordan helped me and now being very aggressive telling me I can't return the shoes for a bigger size. She kept on rolling her eyes at me when I was asking her questions. I then asked to speak to the manager and then she told me again very aggressively that the manager will tell me the same thing. The "Manger" Lorenzo then come of which wasn't much help. I ended up buying the bigger size as it was a gift for someone. Now I have 2 pair of shoes. Before I left I asked the "Manger" Lorenzo if he is aware that Jordan is rude to her customers and roles her eyes, he then replies he is aware of it. I then asked him what is he doing about it and he said nothing and just continued writing.

If this is the way TFG treat their customers then I will no longer be doing business with the group.