MR
Mr R

1 reviews | Active since Sept 2011

25 Mar 2015, 15:02

BAD SERVICE

i have had it with TFG now,i still havent received my card,everytime i go to Mall@Reds TotalSports,they always give me lame excuses,last week i was there again they told me that the forensics department says i should make a new ID book,last time i was there i was told that customer services was givin me problems.<br> If they cant accept my ID fo which i dont know why,why then are they still calling me asking me to come and pay the account whilst they can serve me.<br> Im not gona pay my account anytime soon until i get my card and have my credit increased.They can blacklist me its fine, the kind of service that they giving me sucks a lot,big time...i get so ****ed when i think about that.its time time to close that account...

0
Replies (1)
Totalsports
Totalsports's reply26 Mar 2015, 14:32
Official
Hello Rweqesm1,

Thank you for bringing this to our attention. We try our best ensuring all customers obtain a great customer service and are disappointed that you had this experience.

We sincerely apologise for any inconvenience this may have caused. We will send your communication to the Area Manager whom will contact you directly.

Kindest regards
Alisia Human