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julius.mathuthu julius.mathuthu
1 reviews | Active since Jul 2016
29 Nov 2021, 20:16
Bad service
Today the 29th November 2021, I went to Totalsports Burgersfort crossing mall. I spent hour and half on the queue just for payment and we were about 29 of us assisted by one consultant. The staff doesn’t care all they do is walk around some going out and coming back. The worse happen, one lady customer wanted to see the manager but the manager didn’t even bother. That lady customer was very angry she took the store number to report this.
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Totalsports's replyOfficial
30 Nov 2021, 08:28Good morning Julius, thank you for taking the time to share your experience from our Burgersfort team. We've asked our Area Manager to look into the situation & to contact you to provide feedback. We apologise for the inconvenience & attitude of our staff.
Totalsports's reply30 Nov 2021, 08:28
Official
Good morning Julius, thank you for taking the time to share your experience from our Burgersfort team. We've asked our Area Manager to look into the situation & to contact you to provide feedback. We apologise for the inconvenience & attitude of our staff.