1 reviews | Active since Feb 2015
Bad Service
Went to Eastgate Totalsports , wanted to buy a Fitbit Charge they only had it in orange the temp that assist asked a guy to check on the system if they had it at another store he came back saying the only have Orange in all the store I called the head office and was told 4 store in Johannesburg to have it in the colour I wanted . <br> <br> The guy that was assist the temp was basically chasing away customer just coz he didn't want to look , I mean I was not asking for it for free I was going to pay .<br> <br> I want to say Thanks you very much to the Temp for trying to assist.<br> <br> But I would recommend the manager to have a chat with the guy in the store that clearly didn't want to help a customer. <br> <br> Not happy with the service.<br>
Dear Leeology
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated
Dear Leeology
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated
