EP
Esther P
1 reviews | Active since May 2018
05 Jul 2019, 13:04
Bad service
I bought tekkie on 1 July 2019 but small size.. Now I take back the tekkie to shop and I ask for refund because they don't have size. And they ask for bank card to reverse the money back... I'm furious because they didn't explain to me that when the ly reverse the money will take 7 working days and they give me attitude... Soo clearly they don't know how to work with people... Bad service at Clearwater mall
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Totalsports's replyOfficial
05 Jul 2019, 15:05 Thank you for bringing this to our attention, we can understand your frustration. We apologise for the confusion and any inconvenience caused. We have passed your feedback on to the Area Manager who will be in touch with you to assist. Regards, The Totalsports team
Totalsports's reply05 Jul 2019, 15:05
Official
Thank you for bringing this to our attention, we can understand your frustration. We apologise for the confusion and any inconvenience caused. We have passed your feedback on to the Area Manager who will be in touch with you to assist. Regards, The Totalsports team