SS
Shinaaz S

1 reviews | Active since Jul 2016

13 Jul 2016, 15:10

Bad Customer Service

<p>Good Day Sir</p> <p>Trust you well, hope this email find you in good health. I am highly upset and disappointed with one of your stores as i received utterly bad service from a gentleman at the Total Sport store in the Golden Acre giving me attitude which i did not appreciate as im a client at your Sportscene store doing regular lay buyes i have not received this kind of service from them yet. So please do sort out your staff as i did not speak to the manager was not sure if the manger was on duty. I believe his name is Loukmaan. I love shopping at your stores but was very upset for the service i received today.</p> <p>Kind Regards</p>

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Replies (1)
Totalsports
Totalsports's reply14 Jul 2016, 07:21
Official

We’re so sorry to hear you had a bad experience in our store! This definitely isn’t what we want to hear, and we’ll be sure to address the issue to ensure this doesn’t happen again. We’ve passed your details on to the manager, who will get in touch with you directly.

Thanks,

The Sports Operations team