Bad Attitude

I have an Account with Total Sport (Parow) for more almost two years now and I have been treated very well in the past in all the stores even at Parow and it was my first experience with the lady (Manager).I went to pay my account and the gentleman help me after that I went to Exact Store to purchased two Leather Jacket for me and my son. Then I went back within 30 minutes when I got there I was helped by a friendly gentleman but could not due to the card that wanted to be replaced and the gentleman explained to me and ask for assistant from the Lady the manager in this case and the lady told me that the is nothing that she can do for me I have go home and bring an ID in order for me to get help without even trying to check what is going on so insisted to her that I am not going anywhere without her helping me due to me not knowing anything about this matter of changing cards. It was the first time hearing about it and I was telling her I was here paying 10minutes back and no one told me about this.<br> <br> After we argued and I have to state this after she told me that if I am not happy about the service I am getting I must go and shop somewhere else, she tried the card and the card wor