Annoyed

Annoyed would be an understatement to describe my frustration with Totalsports Walmer park.

Last year we paid up my husband's account that he had with the Tfg group and he requested that his account should be closed with the Tfg group and the lady that took his payment told him there is no reason to phone in to close the account because the account is already closed. Now we can getting threatening phone calls stating that my husband is being handed over because there is still an amount outstanding.

We went to the store two weeks ago to explain to them our frustration and the lady there phoned head office and apparently my husband was handed over in april last year already.

Now where my frustration comes in why did the lady that took the payment last year why did she not phone head office to tell them that the account is paid up and what is the next step that we should take, like weren't she suppose to phone in and tell him please contact whoever because that would've saved us so many legal fees that they phoning now for.

What is more frustrating is we spoke to the lady in store and she took our contact details so that her manager or area manager contact us regarding this isssue never got back to us.