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Moipone L
1 reviews | Active since Jul 2021
07 Dec 2021, 09:28
Account paid up,Total sports and DMC do not want to give paid up letter
I paid Total sports account in full through DMC,now they don't want to give me a paid up letter and they don't want to cancel a debit order,They want to deduct my money from my account ********** and they are working with Total sports to **** people,Total sports is giving this ********** our personal information and they are calling us to arrange for settlement payments when you done paying they don't want to give paid up letters
Helpful (0)
Replies (5)0
Replies (5)
Totalsports's replyOfficial
07 Dec 2021, 10:26Good morning Moipone, thank you for reaching out to us. Please could you confirm the following - You've reached out to DMC regarding your account / debit order? Please could you share your Totalsports account number or card number.
Totalsports's reply07 Dec 2021, 10:26
Official
Good morning Moipone, thank you for reaching out to us. Please could you confirm the following - You've reached out to DMC regarding your account / debit order? Please could you share your Totalsports account number or card number.
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Moipone L's updateReviewer Update
07 Dec 2021, 10:44***4
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Moipone L's update07 Dec 2021, 10:44
Reviewer Update
***4
Totalsports's replyOfficial
07 Dec 2021, 10:46Thank you Moipone. We've escalated this through to our Customer Services team for further assistance.
Totalsports's reply07 Dec 2021, 10:46
Official
Thank you Moipone. We've escalated this through to our Customer Services team for further assistance.
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Moipone L's updateReviewer Update
09 Dec 2021, 23:26Still haven't received feedback,I need this paid up letter ASAP im done paying this account,why am I supposed to be delayed with paid up letter?when we get harassed on calls they always say the calls are recorded, why can't they get that recording and listen to my settlement arrangement and give me paid up letter?
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Moipone L's update09 Dec 2021, 23:26
Reviewer Update
Still haven't received feedback,I need this paid up letter ASAP im done paying this account,why am I supposed to be delayed with paid up letter?when we get harassed on calls they always say the calls are recorded, why can't they get that recording and listen to my settlement arrangement and give me paid up letter?
Totalsports's replyOfficial
10 Dec 2021, 07:03Good morning Moipone, please bear with our Customer Services team a little while longer. They service the entire Foschini Group & receive a high number of enquiries. They will provide feedback to you as soon as possible.
Totalsports's reply10 Dec 2021, 07:03
Official
Good morning Moipone, please bear with our Customer Services team a little while longer. They service the entire Foschini Group & receive a high number of enquiries. They will provide feedback to you as soon as possible.