aT
aubrey T

1 reviews | Active since Jan 2016

27 May 2016, 08:00

account discripiences

<p>apparently somone from totalsport joined club accounts on my behalf and i was supprised to have an over due account after i settled my account in full, because of those subscriptions which i never joined them. my credit record is updated as someone who dont pay their dues. i did go to Totalsport in Musgrave Durban to close all subscriptions but to my suprise the following month,amount over due increased. i then phone customer care to closed all subrscriptions and lay a complain on how and when were opened since it was not me. i was promised feedback within 7 days and still a month later no one has said anything to me. i also emailed totalsport the complain at *** and nothing has been said thus far.</p>

0
Replies (2)
aT
aubrey T's update27 May 2016, 08:07
Reviewer Update
i have prove of email in my position.
Totalsports
Totalsports's reply27 May 2016, 11:57
Official

Good day

We have passed your feedback on to our customer service department who will see to this as soon as possible. They'll be in touch with you directly with an update.

Thanks.

The Sports Operations Team