AK
Amogelang K

1 reviews | Active since Jan 2014

18 Feb 2015, 14:49

Account bill is high uneccessarly

good day regional manager<br> <br> I received a call from Totalsports consultant last year selling magazine to me. the person said to me the magazine is a Totalsports club magazine she did not explain to me that is a man magazine. Funny enough she knew that i am a lady. this magazine does not benefit me at all, it is just increasing my bill for nothing. i do not think even men will enjoy it, it is just a boring book people using it to milk people their money. i wanted to call totalsports but i cannot find the number. Please regional manager do me a favour cancel this magazine from my account and in future i will appreciate if you will advice your people to stop robbing us the last cent we have worked hard for. my name is Amogelang Esther Kujane <br> <br> regards

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Replies (1)
Totalsports
Totalsports's reply18 Feb 2015, 15:14
Official
Hello Mosadiotsile,

Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused and that we completely understand your frustration regarding this issue.

We do not take this lightly and will have the matter investigated as soon as possible. In order to do so, I will pass your details on to one of our Customer Service Representatives, who will be in contact with you to advise on a resolution.

Kind Regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant