KM
Kgomotso M

1 reviews | Active since Nov 2017

15 Nov 2017, 14:16

ACCOUNT

For several months, I have been receiving statement of accounts from TFG-Total Sports. That DOES NOT belong to me. I have called them and even went to the extent of calling their customer service line but with great fail. Its either their lines are not going through or they are unable to help me. This is the most irritating thing because i do not have an account with them and i keep receiving emails that my account is over due and should avoid legal action. I am tired of your threats, this is riodiculous because they are supposed to have the correct information of their clients but instead are sending wrong stuff to the wrong people. This is unacceptable and should it continue i will be the one taking legal action against them. I cannot afford to have a bad name or credit record because they are sleeping on the job. This is unacceptable!

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Replies (1)
Totalsports
Totalsports's reply15 Nov 2017, 16:37
Official

Good day Kgomotso Matshego

Thanks for bringing this to our attention. We’ve passed your feedback on to the team and they’ll make sure this doesn’t happen again! We apologise for the frustration.

Thanks,

The Totalsports team