MD
Maria D
1 reviews | Active since Oct 2014
08 Mar 2021, 19:35
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I feel so drained and tired of retail store limiting things in township yet the very same stores want support.I have been looking for 2kg Dumbbells. The online store doesn't have them the local totalsport doesn't sell equipment. No IBT. I am a lady and I am pedestrian. Does TFG practice treating the customer fairly? Does TFG treat suburban areas better than the very black and unprivilidged areas less than? Is this an enquiry that would be solved via ombudsman and NCR/NCA?
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Totalsports's replyOfficial
09 Mar 2021, 12:53Good afternoon Maria. Thank you for enquiring about our dumbbells, our home workout range has been hugely popular with our customers, as many like yourself has started working out at home.
Since we didn’t previously stock this range, many of our smaller stores do not have the physical space to accommodate it,which is why you will not see these products in all of our stores. However, the range is available online and can be ordered either to be delivered to your home or for collection at the most convenient store of your choice (click and collect – free of charge).
We have checked and unfortunately the 2kg dumbbell is by far the most popular and we are totally sold out everywhere – we have re-ordered and
If you would like, we can inform you when they are available again online for you to purchase?
Since we didn’t previously stock this range, many of our smaller stores do not have the physical space to accommodate it,which is why you will not see these products in all of our stores. However, the range is available online and can be ordered either to be delivered to your home or for collection at the most convenient store of your choice (click and collect – free of charge).
We have checked and unfortunately the 2kg dumbbell is by far the most popular and we are totally sold out everywhere – we have re-ordered and
If you would like, we can inform you when they are available again online for you to purchase?
Totalsports's reply09 Mar 2021, 12:53
Official
Good afternoon Maria. Thank you for enquiring about our dumbbells, our home workout range has been hugely popular with our customers, as many like yourself has started working out at home.
Since we didn’t previously stock this range, many of our smaller stores do not have the physical space to accommodate it,which is why you will not see these products in all of our stores. However, the range is available online and can be ordered either to be delivered to your home or for collection at the most convenient store of your choice (click and collect – free of charge).
We have checked and unfortunately the 2kg dumbbell is by far the most popular and we are totally sold out everywhere – we have re-ordered and
If you would like, we can inform you when they are available again online for you to purchase?
Since we didn’t previously stock this range, many of our smaller stores do not have the physical space to accommodate it,which is why you will not see these products in all of our stores. However, the range is available online and can be ordered either to be delivered to your home or for collection at the most convenient store of your choice (click and collect – free of charge).
We have checked and unfortunately the 2kg dumbbell is by far the most popular and we are totally sold out everywhere – we have re-ordered and
If you would like, we can inform you when they are available again online for you to purchase?
MD
Maria D's updateReviewer Update
09 Mar 2021, 13:10You couldn't notify me even if the tried Township shops are disregarded which is exactly what your response articulated
MD
Maria D's update09 Mar 2021, 13:10
Reviewer Update
You couldn't notify me even if the tried Township shops are disregarded which is exactly what your response articulated