6 months and still no exchange
<p>hi, i bought a cellphone at totalsports in greeenacres,the one across mugg and bean.this was in december 2016,the phone was faulty and i took it back after 5 days.i waited a whole 2 months before i was contacted about the phone,which they REPAIRED without my knowledge.i told them i bought a new phone in the meantime seeing i do my bussines of my phone and its impossible to go 2 months without a phone.i also said to monique(the girl that assisted me that i dont want a repeired phone,because i didnt buy a secondhand phone there.she said shell speak to the manager and get back to me..its almost june now and still no news,iv been a totalsports customer for over 13 years now and bought thousands of rands of goods on my account.i refuse to settle the amount of that cellphone on my account of R999.6months to wait for a refund is a total shocker</p>
Good day Alfonso Pietersen
We are so sorry to hear about your experience, this is definitely not the kind of quality we strive to offer our Customers! We’ve passed your details on to the manager who will be in touch with you directly to sort this out.
Thanks,
The Totalsports team
Good day Alfonso Pietersen
We are so sorry to hear about your experience, this is definitely not the kind of quality we strive to offer our Customers! We’ve passed your details on to the manager who will be in touch with you directly to sort this out.
Thanks,
The Totalsports team
Good day Alfonso Pietersen
We are so sorry to hear about your experience, this is definitely not the kind of quality we strive to offer our Customers! We’ve passed your details on to the manager who will be in touch with you directly to sort this out.
Thanks,
The Totalsports team
Good day Alfonso Pietersen
We are so sorry to hear about your experience, this is definitely not the kind of quality we strive to offer our Customers! We’ve passed your details on to the manager who will be in touch with you directly to sort this out.
Thanks,
The Totalsports team
Good day Alfonso Pietersen
We are so sorry to hear about your experience, this is definitely not the kind of quality we strive to offer our Customers! We’ve passed your details on to the manager who will be in touch with you directly to sort this out.
Thanks,
The Totalsports team
Good day Alfonso Pietersen
We are so sorry to hear about your experience, this is definitely not the kind of quality we strive to offer our Customers! We’ve passed your details on to the manager who will be in touch with you directly to sort this out.
Thanks,
The Totalsports team
is this person still going to contact me this year??its the 25th now and still nothing...
is this person still going to contact me this year??its the 25th now and still nothing...
Good day Alfonso Pietersen
We’re looking into this and will make sure that someone gets in touch as soon as possible. We apologise for the wait, and we’ll make sure this doesn’t happen again.
Thanks,
The Totalsports team
Good day Alfonso Pietersen
We’re looking into this and will make sure that someone gets in touch as soon as possible. We apologise for the wait, and we’ll make sure this doesn’t happen again.
Thanks,
The Totalsports team
Good day Alfonso Pietersen
We’re looking into this and will make sure that someone gets in touch as soon as possible. We apologise for the wait, and we’ll make sure this doesn’t happen again.
Thanks,
The Totalsports team
Good day Alfonso Pietersen
We’re looking into this and will make sure that someone gets in touch as soon as possible. We apologise for the wait, and we’ll make sure this doesn’t happen again.
Thanks,
The Totalsports team