4th time sending phone my for repairs

I bought Nokia 620 phone valued @ R2999 from Totalsports on the 3rd of November 2013 & the phone came with a 2year warranty. I handed my phone in for repairs on the 3rd of December 2014 with the software problem & on the 12th of December I got a call that it was fixed. But to my surprise it was not fixed & they booked it for the second time.It took longer than 3weeks as I went in after 2months to check on it. When I got at the shop my phone was still in the shop, it was never sent in to the suppliers for repairs. Now they had to book it in for the 3rd time. It finally came back after another 2months & it worked for only 2weeks only. This time it came back with more problems-it was no able to connect to any network & the side buttons did not work.On the 23rd of April 2015 they booked it for the fourth time & it is still with them now. <br> <br> One can't spend R2999 for a phone that spend 6months in the shop than with the person who bought it. I explained to them that I need a new phone but nothing has come up from them. They have not contacted me up to this day.<br> <br> Concerned customer