Unacceptable service and zero accountability - Avoid at all costs

I placed and paid for a stock order on 3 April 2025, and to this day, I still haven’t received it. I was promised a 3–5 working day lead time, which was then extended, and extended again—with no proactive communication from the company. I’ve had to and still must chase the branch manager repeatedly just to get basic updates, and every time I’m told something different. I have been and still are practically begging to get my stock I have paid for. It’s been nothing but excuses, delays, and empty promises. I feel like I’ve been **** to at every turn. I've spent an unreasonable amount of time trying to get clarity or assistance, and at this point, it’s beyond frustrating. This is not how a professional business should treat paying customers. This is not just poor service—it’s completely unacceptable. I regret ever placing the order and I’ll never be using them again.