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chante C

1 reviews | Active since Sept 2011

12 Jan 2016, 14:23

WIN FREE FUEL

I recently visited a Total garage to fill up with fuel JUST to enter the competition.... I followed entering details exactly as stated on the entry details. My reply to the message was that the Key word entered was incorrect... <br> <br> I tried three times in a row but got the same message. I have tried to contact the head office but seems no one can help, this is for me unacceptable.

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Replies (1)
Total South Africa
Total South Africa's reply12 Jan 2016, 15:08
Official
Hello tired593,

We acknowledge receipt of your complaint regarding the promotion; our team is currently investigating this matter and will revert back to you.
Total South Africa takes customer service very seriously and we endeavour to create a pleasant experience for all our customers.

Your reference number is ***2