WATER IN THE DEISEL-IT COST ME AND I GET NO REPLY

I filled up my X3 Diesel on Sunday 21/02/2015. Half an hour later I got stuck and my car wanted to go no further. BMW Road side assistance took my car in to Alberante. On Wednesday after the diesel was drained and a sample was taken it was discovered that the Diesel had water in.<br> This Total service station in Andries Street, Brackenhurst has been under maintenance due to a water and tank problem. They have now again opened for business after more than 6 months.<br> <br> I was told by Total Ref # ISS 243730 that a sample would be taken and they would get back to me within 48 hours. I have now phoned daily, left messages and no one has returned my call. According to the call centre a sample has not as yet been taken.<br> <br> Due to the problem being out of motoplan, I had to fit the bill at BMW and I want a refund from Total! I also have a sample of the Diesel and a full report from BMW.<br> <br> No one from Total is getting back to me. When I want to speak to management I keep getting told everyone is busy! ...