1 reviews | Active since Nov 2010
Very Disgusting Attidtude from attendants
Today [Mon morning 14 Dec at 05:50 ] i pulled on to one of the pumps thinking that i will be saved as usual there were attendants all over the show doing different things . One guy helped a customer from there he ran back towards the shop. The other two passed me towards the pumps and passed all the way to check something like readings. The last guy who looks like a supervisor passed me without uttering a word. Guys i am staying in Newtown and i drive to the OR Tambo where do you expect me to put petrol because the next garage is about 7kms i drove with my light on. Kindly go to the BP garages in Braamfontein and Empire Road and see if you are going to get the same service. Im honestly disappointed ! I suggest that if there is a reason for you not to service customers put cones or a note then we wont bother you ..and this is not the first time. <br> <br> Remember customers are not aware of your operational ways . I was surprised that a 5 litre customer was helped and i was not.
Dear Valued Customer
We acknowledge receipt of your complaint regarding the service you received at our service station; our team onsite is currently investigating this matter and will revert back to you.
Total South Africa takes customer service very seriously and we endeavor to create a pleasant experience for all our customers.
Your reference number is 143643
Regards,
Customer Service Division
Dear Valued Customer
We acknowledge receipt of your complaint regarding the service you received at our service station; our team onsite is currently investigating this matter and will revert back to you.
Total South Africa takes customer service very seriously and we endeavor to create a pleasant experience for all our customers.
Your reference number is 143643
Regards,
Customer Service Division
