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aldrinfabianeckersley A

1 reviews | Active since Jul 2017

19 Jul 2017, 21:57

used airtime sold to customers

<p>tonight at 20h30 I bought airtime from the total garage in Winchester hills on xavier road it turned out the teller gave me airtime that was used already but was printed out the time I purchased it when I phoned the service provider they told me it was used by a other number in the morning,so now I have to ride my dam petrol out again to go change the voucher I recorded the call and I got my slips so this is how total robs the consumers I'm very disgusted in total fuel customer service. its my money and I'm the customer !!!!</p>

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Replies (1)
Total South Africa
Total South Africa's reply03 Aug 2017, 16:09
Official

Good day Aldrin

Thank you for feedback.

Please accept our sincere apology for any inconvenience that the delayed response may have caused.

This matter has been escalated for urgent attention to the Sales Representative and the case number is ***4.

Kind Regards

Total Customer Care

Email: ***